Service

Alternative Dispute Resolution

Mediation, conciliation and arbitration support that resolves disputed balances without the cost of full litigation.

Service overview

What this service covers

Many disputed receivables are better resolved through structured negotiation than through court. UDRA coordinates mediation, conciliation and arbitration-track resolution, preserving commercial relationships and reaching enforceable outcomes faster and at lower cost.

Who this service is for

Parties in a genuine commercial dispute over quantum or performance
Creditors with contracts containing arbitration clauses
Businesses wanting to preserve a trading relationship
Clients seeking a faster alternative to court timetables

Key challenges addressed

The problems this service is built to resolve

Deadlocked positions

Both sides hold a defensible view and direct negotiation has stopped producing movement.

Disproportionate litigation cost

The legal spend required would consume much of the balance in dispute.

Relationship damage

Court proceedings often end a commercial relationship that still has value.

Unclear enforceability of settlements

Informal agreements collapse when they are not properly documented.

Our approach

How UDRA delivers this service

Each stage is documented, and no stage proceeds beyond the authority you have granted.

01
Dispute mapping
We separate the genuinely disputed element from the undisputed balance and quantify both.
02
Forum selection
Contractual clauses and commercial priorities determine mediation, conciliation or arbitration.
03
Facilitated resolution
We prepare the position, coordinate the process and support the negotiation through to agreement.
04
Documented settlement
Outcomes are recorded in enforceable terms with monitored payment milestones.

Key benefits

What you gain

Faster resolution than court proceedings
Materially lower cost exposure
Confidential process protecting both reputations
Enforceable, properly documented settlements
Trading relationships preserved where commercially useful

Compliance & ethical considerations

All ADR activity respects the dispute-resolution clauses of the underlying contract and applicable procedural rules. Confidentiality obligations are observed strictly on both sides.

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