Service
Recovery Consulting & Strategy
Advisory work that strengthens credit policy, collections structure and recovery performance before debt becomes distressed.
Service overview
What this service covers
Beyond placement, UDRA advises institutions on how receivables are governed: credit policy, early-arrears treatment, collections structure, vendor management and recovery performance measurement.
Who this service is for
- Institutions building or restructuring a collections function
- CFOs and credit committees reviewing recovery performance
- Organisations preparing for regulatory or audit scrutiny
- Businesses experiencing rising days-sales-outstanding
Key challenges addressed
The problems this service is built to resolve
Rising DSO and provisioning
Deteriorating collection performance erodes working capital and earnings.
Unclear collections ownership
Responsibility split across sales, finance and operations weakens follow-through.
No performance baseline
Without metrics, improvement cannot be targeted or evidenced.
Policy that has not kept pace
Credit terms and treatment paths drift out of step with actual portfolio risk.
Our approach
How UDRA delivers this service
Each stage is documented, and no stage proceeds beyond the authority you have granted.
- 01
Diagnostic review
Current policy, process, systems and outcomes are assessed against portfolio reality.
- 02
Gap analysis
Findings are benchmarked and prioritised by recoverable value and effort.
- 03
Roadmap
A practical improvement plan is produced with owners, sequencing and measures.
- 04
Implementation support
We support delivery and track the impact against the agreed baseline.
Key benefits
What you gain
- Reduced days-sales-outstanding
- Clear ownership and escalation paths
- Documented, defensible recovery policy
- Measurable performance improvement
- Better decisions on what to place, sell or write off
Compliance & ethical considerations
Advisory recommendations are framed within the regulatory and legal environment applicable to your institution and markets.
Related services
Capabilities often combined with this one
Commercial Debt Recovery
Business-to-business recovery handled with commercial judgement, protecting the trading relationship wherever it can be preserved.
Service details
Retail & Consumer Debt Collection
High-volume consumer receivables managed with respectful, compliant communication and rigorous record-keeping.
Service details
Skip Tracing & Asset Verification
Locating uncontactable debtors and verifying recoverable assets so recovery effort is directed where it can succeed.
Service detailsSchedule a consultation
Talk to a specialist about recovery consulting & strategy
A senior specialist will review your position confidentially and set out realistic options, timelines and expected costs.